100%
Guarantee Shop-Ortho.com is
dedicated to providing the finest quality goods and services to our
customers. Take advantage of our 100% Satisfaction Guarantee.
If you are not happy with your order - for any reason -
return it within 30 days for a full refund of the product
purchase price*.
(*Less shipping charges of $8.95 plus a $3.00 drop ship fee. These amounts
are charged to us by the manufacturer to drop ship your order. We absorb the
cost as a discount bonus when you order product. However when product is returned,
these charges become customer responsibility and will be deducted prior to
credit being issued).
In other words shipping will be charged both ways on all returns unless the
customer pays for the shipping on the package themselves. Plus an additional
handling fee could be assessed for a package to be reshipped a second time.
Please call
us before sending any returns. A Return Authorization number
is required to insure proper crediting. All returns must
be made within 30 days or a 15% restocking fee will be assessed. Please call
us at 1-800-366-5992, or email us at customerservice@doctorschoice.org for
more information. |