Shop-Ortho.com is dedicated to providing the finest quality goods and services to our customers. Take advantage of our 100% Satisfaction Guarantee. If you are not happy with your order - for any reason - return it within 30 days for a full refund of the product purchase price*.

(*Less shipping charges of $8.95 plus a $3.00 drop ship fee. These amounts are charged to us by the manufacturer to drop ship your order. We absorb the cost as a discount bonus when you order product. However when product is returned, these charges become customer responsibility and will be deducted prior to
credit being issued).

In other words shipping will be charged both ways on all returns unless the customer pays for the shipping on the package themselves. Plus an additional handling fee could be assessed for a package to be reshipped a second time.

Please call us before sending any returns. A Return Authorization number is required to insure proper crediting. All returns must be made within 30 days or a 15% restocking fee will be assessed. Please call us at 1-800-366-5992, or email us at customerservice@doctorschoice.org for more information.