Shop-Ortho.com is dedicated to providing the finest quality goods and services to our customers. If you are not happy with your order simply return it within 30 days for a refund of the product purchase price*.
* All returns must be UNOPENED, sealed and in undamaged condition..
Please call us before sending any returns. A Return Authorization number is required to insure proper crediting.
Please call us at 541-896-7000, or email us at firstname.lastname@example.org for more information.
Should your product be determined to be a manufacturer's defect, all fees and shipping charges will be waived. A call tag will be issued to you. Call tags are pre-paid shipping labels for the return of any defective merchandise.
Some products are shipped refrigerated for your convenience. We will take all possible precautions to ensure your product arrives in it's most potent and freshest state. However, we can not take responsibility for shipment delays or extreme weather conditions.